FAQ
What does VQZ Carbon specialize in?
VQZ Carbon specializes in high-quality carbon fiber parts and aftermarket accessories specifically designed for the VQ/Z platform, including Nissan 350Z, 370Z, and Infiniti G35/G37 models.
Do you ship internationally?
No, we currently only ship within the United States. We do not offer international shipping at this time.
How long does shipping take?
Estimated delivery time: 2-4 weeks for most orders. Tracking information will be emailed once your order has shipped
What payment methods do you accept?
We accept major credit cards, PayPal, and other approved payment methods listed at checkout.
Can I cancel my order?
Orders can only be canceled before they are shipped. Once your order has been processed and shipped, it cannot be canceled.
What is your return policy?
We accept returns within 14 days of delivery for unused, unopened, and resellable items in their original packaging. Returns are subject to a 25% restocking fee, and customers are responsible for return shipping costs.
Do your products come with a warranty?
All products are sold as-is with no warranty. We do not guarantee product performance, durability, or longevity. Improper installation or misuse voids any potential claims.
How do I contact customer support?
For any inquiries, reach out to us via email at vqzcarbon@gmail.com, and we’ll get back to you as soon as possible.